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Contact Hill Wallet

Email is the surest way to reach us. Call if it's about a charge or you'd rather talk.

Write to us

support@hillwallet.com

For your plan, Plus billing, Climb Alerts texts or anything else.

Call us

(888) 338-9118

Portland, Oregon, on Pacific time.

Hill Wallet Portland, Oregon

Find us

Hill Wallet, 6500 S Macadam Ave, Portland, OR 97239

Mail and paperwork go here.

Reply time

Within one business day.

Cancel Plus

Cancel any time in Settings, or ask us here and we'll do it for you.

Send us a message

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We'll reply here.

Only if you'd like a call back. We never use this number for marketing.

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When to expect us

We answer in order and don't use canned replies. For a charge, include the order number from your confirmation email (it starts with HW).

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Monday to Friday, 9am to 5pm Pacific.

Join Our SMS List

Climb Alerts are account notices, never ads. A reminder on the day you pick, a note when a switchback clears, your sign in code, a renewal notice. Nothing else, ever.

Your phone number is never sold, rented or shared for marketing. It is used only to send the Hill Wallet Climb Alerts you asked for.

A phone lock screen showing two text notifications from Hill Wallet: one saying $850 was logged and switchback 7 of 40 cleared, one reminding the member to log this month's deposit.
Two Climb Alerts on the example climb.